HOW CAN WE HELP YOU?
We are committed to ensuring your order is processed and delivered quickly and efficiently. Below are our shipping policies and options.
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Processing Time
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Orders are typically processed within 1-2 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
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Overnight Shipping: 1 business day
Shipping Costs
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Shipping fees are calculated at checkout based on the selected shipping method and destination.
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Free shipping is available on orders over $55.
Order Tracking
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Once your order ships, you will receive a tracking number via email to monitor your delivery status.
Shipping Restrictions
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We currently do not offer international shipping.
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Certain products may have shipping restrictions based on location and regulations.
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For any questions or concerns regarding shipping, please contact our support team at [info@myswankydesigns.com].
Jewelry Care
How to Care for Your Acrylic Jewelry
Proper care will help keep your acrylic jewelry looking vibrant and new. Follow these simple tips to maintain its beauty and durability.
Cleaning Instructions
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Use a soft, lint-free cloth to gently wipe away dust and fingerprints.
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For deeper cleaning, use mild soap and lukewarm water, then pat dry with a soft cloth.
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Avoid abrasive materials, such as paper towels or rough fabrics, which can scratch the surface.
Storage Tips
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Store your jewelry in a cool, dry place, away from direct sunlight.
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Keep pieces separate or in a soft pouch to prevent scratches.
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Avoid placing heavy items on top of acrylic jewelry to prevent warping or breaking.
Returns & FAQ
Q: What is your return policy?
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We accept returns within 7 days for unworn, undamaged items.
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Custom and personalized items are final sale due to their unique nature.
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Buyers are responsible for return shipping costs unless the item arrives damaged or defective.
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Exchanges may be offered if stock allows, but many handmade items are one-of-a-kind.
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Proof of damage or defect (such as photos) is required for replacements or repairs.
Customization & Sizing
Q: Do you offer custom jewelry?
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Yes! We offer personalized designs and custom orders. Please reach out to us at [info@myswankydesigns.com] to discuss your request.
Q: Do you offer clip-on earrings
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Yes we do for some styles.
Contact & Support
Q: How can I contact customer service?
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You can reach us via email at [info@myswankydesigns.com] or through our Contact Us page. We typically respond within 24-48 hours.
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